Identity Requirements

All customers are required to produce identification which should include date of birth at the time of opening an account, or if they are to be added to on any other existing account.

Identity requirements for customers opening a Personal account or wishing to be added to a Personal account are available to view here in a PDF doc.

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Coronavirus (COVID-19) Statement

Our opening hours continue to be at our Knightsbridge office 9.00am - 7.00pm Mondays to Fridays and 10.00am - 4.00pm Saturdays and Bank Holidays. Our Chiswick and St Johns Wood offices opening hours are 8.30am - 7.00pm Mondays to Fridays and 10.00am - 4.00pm Saturdays and Bank Holidays. We are closed on Sundays.